Christmas Extended Returns
Orders placed between 15th November and 24th December 2019 may be returned up to 31st January 2020 for a refund or exchange (exchanges are only available in store).
All other parts of the standard returns policy remain unchanged.
FREE UK Returns
We hope your purchases meet your discerning standards, but if you wish to return an item, you have two options:
- In person at any T.M. Lewin store
- Using the Royal Mail FREEPOST label included with your order
You have 30 days to return your items for a refund. All items must be returned with a receipt or delivery note, in saleable condition. Returns exclude altered shirts, footwear and underwear.
Faulty Items may be returned within six months of purchase.
Please note that hemmed trousers cannot be returned for a refund or exchange unless faulty. If you are unsure of your sizing, we recommend choosing unfinished (36") and visit your local TM Lewin store for your adjustments with proof of purchase. The standard charge for alterations will be £9.75.