Terms and Conditions

These terms and conditions control and protect your use of the website owned and operated by T.M.Lewin & Sons Limited, Registered Office 6-7 St Cross Street Courtyard, London EC1N 8UA. If you have any queries about them, please email customer.services@tmlewin.co.uk or phone us on +44 (0) 845 389 1898

Use of this Website

The contents of these pages are the copyright of T.M.Lewin & Sons Limited. Reproduction of part or all of the contents in any form is prohibited other than with the written permission of T.M.Lewin & Sons Limited.

In particular, no part of the T.M.Lewin web pages may be distributed or copied for any commercial purpose, or incorporated in any other work or publication, whether in hard copy or electronic or any other form. No part of the T.M.Lewin web pages may be reproduced or transmitted to, or stored in, any other website or other form of electronic retrieval system.

We reserve the right to withdraw the website, any information contained in the website, and any goods offered for sale on the website, at any time. If you access our website from outside the UK you are responsible for compliance with local laws where they are applicable.

We will not be liable for any claims, damages and costs, including legal fees, arising out of any misuse of the website by you or any user of your computer equipment, whether authorised by you or not, or any misuse of the website or your T.M.Lewin account information by any other user (except to the extent that such misuse arises from unlawful disclosure of your account information by T.M.Lewin to third parties).

You must be 18 years or older to use the website and purchase goods offered for sale on the website.

Offer to Purchase

On receipt of your order we will issue a confirmation email to confirm receipt of your order to the email address supplied by you. Our acceptance of your order will take place upon dispatch of the products ordered.

Cancellation of an Order

You may cancel an order, or part of an order, at any time after you have placed it up until the charging of your credit card or the crediting of our account.

You can cancel your order by:

  • email to customer.services@tmlewin.co.uk
  • telephone 0845 389 1898
  • in writing to 40 Progress Road, Leigh on Sea, Essex SS9 5LL

Please specify the order number(s) to which the cancellation relates, full details or all items to be cancelled and your name and address. We will confirm cancellation of order as soon as practicable thereafter.

Cancellations of Orders after delivery

Title of goods will pass to you at the point we charge your payment card or, when other payment methods are used, funds are credited to our account.

Under the distance selling regulations you also have the legal right to cancel your order for up 7 working days from the day after you have received your goods. We have extended this period to 90 days under our No Quibble Guarantee (see the help section for details of our guarantee and how to return goods).

We will refund the full amount you paid for the goods within 30 days of your cancellation provided you send us details of the order number that is to be cancelled either in part or the whole and once we have received back the cancelled goods. We need to receive the goods undamaged, unless you are returning faulty goods. You will be responsible for bearing the cost of returning any non-faulty goods to us. We offer free returns for orders sent to the UK or USA.

Price and Payment

The price you pay for goods is as shown on our website at the time you order the goods and includes VAT where applicable. However, orders will only be taken if there is no major error in the prices or descriptions shown. A separate Post and Packaging (P & P) charge may apply to goods and this will be shown on the website. The P&P charge shown is for all customers.

We reserve the right to change prices listed on the website without prior notice. We accept payment by Visa, Mastercard and American Express.

Accuracy of Content

Our checking processes are designed to ensure correct prices are published and that the description of the product and its photographic representation is accurate. The colours shown on your monitor may differ to the actual colours of the garments due to technical reasons beyond our control.

Liability

T.M.Lewin confirms that in relation to any goods purchased from the website

  • We have the right to sell the goods to you;
  • The goods will correspond with the description given on the website; and
  • The goods will be of satisfactory quality.

T.M.Lewin excludes all other express or implied terms, conditions, warranties, representations or endorsements with regards to any goods. T.M.Lewin accepts no liability for any indirect or consequential loss or damage, or for any loss of profit, revenue or business (whether direct or indirect) however caused or whether foreseeable or not, arising from your purchase of goods on the website.

T.M.Lewin's total liability to you under any contract for the purchase of goods or otherwise under this Agreement will be limited to the amount paid by you for any goods purchased.

T.M.Lewin will not be responsible for any loss or damages incurred by unauthorised use of your payment card on the website. T.M.Lewin is not responsible for notifying your card issuer or any law enforcement authority in these instances.

The limitations and exclusions in this clause do not affect your statutory rights and only apply to the extent permitted by applicable law. Nothing in this Agreement shall serve to limit T.M.Lewin's liability for personal injury or death caused by negligence.

Entire Agreement

The above and other notices elsewhere on the website represent the entire terms and conditions relating to your use of the website to order goods and the supply of goods to you. No additional terms or conditions requested by and communicated in any way by you will form part of the contract whether accepted or not by an employee of T.M.Lewin. No employee of T.M.Lewin can alter the terms and conditions of this contract whether or not they confirm this to you in any way.

Governing Law

This Agreement and any contract for the purchase of goods shall be construed in accordance with and governed by the laws of England and Wales.

Trade Marks

T.M.Lewin and its logo are trademarks of T.M.Lewin & Sons Limited. Any use of the trade marks is prohibited other than with the express written consent of T.M. Lewin & Sons Limited.

Disclaimer

T.M.Lewin & Sons Limited gives no warranties and makes no representations, express or implied, as to the accuracy, quality, validity or completeness of any information contained in the T.M.Lewin & Sons Limited website and accepts no liability for any loss resulting directly or indirectly from the use of or reliance on any such information.

T.M.Lewin & Sons Limited shall be under no obligation to notify any person of any error in the T.M.Lewin & Sons Limited website.

T.M. Lewin & Sons Limited shall not be liable to any person for any direct or indirect loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

These terms and conditions do not affect your legal rights.