We hope that you’ll be pleased with your choice of T.M.Lewin products but if you’re not then if you live in the UK, you can return any product back to us completely free of charge using the free returns label. We recommend you get a Proof of Delivery from the Post Office.
Shoes Refund Policy - We would ask you try your shoes on a carpeted surface to avoid the soles becoming marked or scuffed. We will happily refund or exchange shoes, however they must be returned to us in their original condition and in the original packaging. Any shoes that are returned without a box, in a damaged box or with marked soles will not be accepted for a refund or exchange and will be returned to you.